Basket platform vs Z platform which is better 2025

When starting to design an online store, entrepreneurs face the challenge of choosing the platform that best suits their needs. In this article, we will compare the “Salla” and “Zed” platforms in terms of advantages and disadvantages, cost, ease of use, and other important factors to help you make the best decision for your store.

About Salla Platform:

Salla is one of the most prominent e-commerce platforms in Saudi Arabia and provides a wide range of features and tools that help entrepreneurs create and manage their online stores with ease. Salla is characterized by an easy and simple user interface, advanced analytical tools, multiple payment options, and effective marketing tools.

About ZD Platform:

Zid platform is a strong competitor to the Salla platform in the local e-commerce market, as it is more available than the Salla platform, as it is present in most of the GCC countries. Zid provides a set of tools and features that help entrepreneurs create and manage their online stores efficiently. Zid is characterized by a modern and attractive user interface, advanced customization tools, and various payment options.

Comparison between the Salla platform and the Z platform in terms of features

Features of the basket platform:

• Effective marketing tools such as email and advertising.
• Multiple payment options including cash on delivery.
• Advanced analytical tools to understand customer behavior.
• Excellent and responsive technical support.
• Easy and simple to use interface.

Features of the Z platform:

• Ability to integrate with other platforms such as social media.
• Various payment options including electronic payment.
• Detailed analytical tools to understand customer behavior.
• Advanced customization tools for store design.
• Modern and attractive user interface.

Which is better, Basket or Z in terms of cost?

Cost in the basket platform (basket packages):

• The plan can be upgraded to higher plans starting at $29 per month to use advanced features like detailed analytics and advanced marketing tools.
• This basic plan provides basic features like store creation, product management, payment processing, and simple marketing tools.
• Salla also offers a custom pricing option for large stores based on specific needs.
• Basket offers flexible pricing plans starting at $9 per month.

Cost on ZD platform (ZD packages):

• The plan can be upgraded to higher plans starting at $49 per month to access advanced features like detailed analytics and sophisticated marketing tools.
• This basic plan offers features like store creation, product management, payment processing, and limited customization.
• ZD does not offer custom pricing like Basket, but special agreements can be negotiated for larger stores.
• ZD plans start at $19 per month for the Basic plan.

In comparison, Salla offers more competitive pricing plans starting at $9 per month versus $19 per month for Zed’s basic plan. This makes Salla a more attractive option for small and medium-sized stores in terms of upfront costs. However, if advanced store requirements are a top priority, Zed may be a better option despite its higher monthly cost. In this case, entrepreneurs should carefully evaluate their budget and the features they need to make the right decision.

The difference between the Z platform and the Salla platform in terms of ease of use

Ease of use of the basket platform:

• The CMS in Salla is easy to navigate and edit, making it easy for merchants to update and manage their store content.
• Basket provides clear paths and organized steps for setting up your store, including adding products, setting up payment, and marketing settings.
• The user interface in Salla is simple and easy to use, especially for beginners in creating online stores.
• Basket provides excellent support and clear instructions to help new users get up to speed quickly.

Ease of use of the ZD platform:

• The Zed CMS offers more options and customization, which may be more complex for users who prefer simplicity of use.
• Although it offers powerful features, setting up a Zed Store can be more challenging, and takes longer to learn how to use it effectively.
• ZD offers good support and educational resources, but may be less clear to new users than Salla.
• The user interface in ZD is more complex than Salla, especially for new users.

In general, Basket tends to be easier to use and less complex, making it a good choice for beginners or those who prefer a simple interface. On the other hand, ZD offers more advanced capabilities but may require a longer learning curve. Choosing the right platform depends on the trader’s level of experience and personal preferences.

The difference between Salla and Zed in terms of support and customer service

Support and customer service of the Salla platform:

• Salla provides premium support and a dedicated team to assist users. Support can be accessed through multiple channels such as email, live chat, and phone.
• It offers a comprehensive set of educational resources and guides to help traders quickly understand how to use the platform.
• Salla provides a high level of support and resources to assist users in all stages of creating and managing their stores.
• The support team at Salla is characterized by quick response and friendly interaction with traders.

Support and customer service of the Z platform:

• Zed’s support team has deep technical knowledge, but may not be as welcoming and caring to new users as the Salla team.
• ZD offers good support with an expert support team, but it may not have the same level of personal interaction and speed of response compared to Salla.
• In general, ZD focuses on providing specialized technical support, while Salla is characterized by personal support and close attention to the user experience.
• ZD provides a wide range of resources and detailed technical instructions to assist advanced users.

In conclusion, if you are looking for personal, relationship-based support with a support team, Salla may be the better choice. However, if you need in-depth technical support and advanced educational resources, Zed may be the right choice. The final choice depends on the merchant’s needs and personal preferences. We offer free consultations and are happy to communicate with you on Khutana website.

Disadvantages of ZD platform and Salla platform

Disadvantages of ZD site:

• Some users may find that the user interface and navigation within the site is not as simple as desired, especially for new users.
• Some of the advanced features and tools in ZD may be relatively complex and take longer to learn and absorb.
• The overall look and design of the front-end of the site may be less attractive or modern compared to some competitors.
• Sometimes, Zed’s technical support can be less interactive and responsive than other options.

Disadvantages of the basket site:

• Sometimes, the technical support in the basket may be less specialized in advanced technical aspects than some other options.
• Some users may find that the range of advanced features and tools in Basket is less than what is available on some other platforms.
• Transferring data and products from other platforms to Basket may be complicated for some users.
• The subscription price for Basket may be higher compared to some competitors for small merchants.

In general, both sites have their strengths and weaknesses, and the final choice depends on the specific needs and requirements of the trader. It is advisable to experiment and compare to find the most suitable option.

Which is better, Salla or Z?

After reviewing the pros and cons of both platforms, we can say that Salla is the best choice for entrepreneurs looking for an easy and simple user interface, powerful analytical and marketing tools, and a variety of payment options at a reasonable cost. As for the Zid platform, it is the best choice for stores that require advanced customization and integration with other platforms and are willing to pay higher monthly fees. In the end, entrepreneurs should evaluate their current and future needs and the available budget. You can also request advice from experts in the field of e-marketing and search engine optimization in the Khutana team. Do not hesitate and contact us now from here.

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